Contacting the ETA over Christmas

We know that Christmas can be a busy time for many and we aim to keep disruption and inconvenience to our customers to the bare minimum. Please find below the hours between which our Customer Care team will be available on the phone and via email over the festive period.

Our breakdown teams will of course be on call 24/7 throughout the holidays. If you break down, just call 0333 0000 999.

Have a question about your renewal, claim or customer account? Drop us an email to customercare@eta.co.uk and we'll respond to your enquiry as soon as possible.

For information on what our policies cover, go to the relevant Cycle Insurance, Breakdown Cover and Travel Insurance pages on our website to download our policy wordings, view FAQs or submit a claim.