Mobility scooters: Essential guide to staying safe

Mobility scooters are a game-changer for anyone who struggles to get around – they bring freedom, independence, and a whole lot of convenience. But, like any set of wheels, they come with their own rules and responsibilities. Whether you’re a new owner or an experienced rider, here’s everything you need to know to stay safe, legal, and confident on the move.

Do I need to service my mobility scooter?

Yes – and it’s more important than you might think. Just like a car or a bike, regular servicing keeps your mobility scooter running smoothly and safely. It’s all about preventing breakdowns and catching any potential issues before they become a problem.

Here’s what a good service should include:

• Brakes – checked and adjusted so you can always stop safely
• Tyres & wheels – inspected for wear and tear
• Electrical connections – to make sure everything’s working as it should
• Battery testing – because nobody wants to get stranded

How much does it cost?
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You’re looking at between £50 and £150, depending on what needs doing. It’s worth shopping around, but make sure you’re using a trusted provider. Regular servicing not only keeps you safe but helps extends the life of your scooter.

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What type of mobility scooter do I have?

If you bought your scooter second-hand or just aren’t sure which type you’ve got, it’s worth checking – the rules are slightly different depending on the model.

Class 2 mobility scooters:

• Speed: up to 4 mph
• Use: pavements only (unless there’s no pavement available)
• Registration: not required

Class 3 mobility scooters:

• Speed: 4 mph on pavements, 8 mph on roads
• Use: pavements and roads
• Registration: required with the DVLA (you’ll need forms V55/4 or V55/5)

Quick tip: if your scooter’s speed dial goes up to 8 mph, it’s probably a class 3 model.

Do mobility scooters need an MOT?

No – there’s no legal requirement for an MOT. However, class 3 scooters do need to meet certain standards, including:

• Front and rear lights
• Indicators
• A horn
• A rear-view mirror
• An amber flashing light if used on dual carriageways

Even though an MOT isn’t needed, it’s a good idea to get your scooter serviced regularly.

Is insurance mandatory?

No – but it’s definitely worth considering. Accidents happen, and if you damage someone’s property or injure someone, you could be liable. Plus, insurance gives you peace of mind if your scooter is stolen or damaged. Beware of insurance providers that charge hidden extras - a good policy will incude things like breakdown cover, lost and broken key cover and puncture cover as standard.
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For example ETA offers comprehensive mobility scooter insurance for £65 a year (for a scooter worth £3,500 or less). It incudes:

• Theft and damage
• 24/7 breakdown recovery
• Up to £2 million in personal liability
• Up to £100 for puncture repairs
• Key Cover

Even better, if you’ve got two scooters at the same address, you can insure both for £90 a year – saving you 30%.

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Can I use my scooter in shops?

Yes. Most shops are mobility-scooter friendly, especially larger ones. Some even provide loan scooters for customers. Legally, shops have to offer access, but you might find smaller stores a bit of a squeeze. If you’re unsure, it’s worth calling ahead to check.

Are tandem mobility scooters legal?

No, unfortunately not. Tandem scooters – the ones where two people can sit one behind the other – aren’t allowed on British roads or pavements.

The law says they must be designed for one person only. It’s an outdated rule, but it’s the one we’ve got for now.

Mobility scooters and the law: what you need to know

If you’ve got a class 3 scooter, you can take it on the road, but there are some rules you need to know:

• Speed limits: 4 mph on pavements, 8 mph on roads
• Age requirement: you must be at least 14 years old
• Registration: you need to register with the DVLA
• Road restrictions: no use on bus lanes, cycle lanes, or motorways
• Essential features: including working brakes, lights, indicators, a horn, and a rear-view mirror

If you’re using a class 3 scooter on a dual carriageway, you also need an amber flashing light for safety.

Can I tow a trailer?

Although you can buy trailers designed to be towed behind mobility scooters, they are not legal to use on pavements or the road. The Road Vehicles (Construction & Use) Regulations 1986 state that so-called invalid carriages are not entitled to tow trailers of any type.

Breakdown cover: Is it worth it?

Imagine getting stuck halfway to the shops with a dead battery. That’s where breakdown cover comes in. It works the same as roadside assistance for cars.

What does breakdown cover include?
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ETA offers 24/7 recovery for £39 a year. If your scooter breaks down, they’ll send someone to get you home or to a repair centre. This includes flat batteries, punctures, and mechanical faults. Remember it's included for free if you buy a fully-comprehensive insurance for £65.

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Can I make my scooter go faster?

You might see online guides showing how to remove speed limiters, but it’s not worth the risk. Modifying your scooter can:

• void your warranty
• invalidate your insurance
• make it illegal for road use

If you want to get the best out of your scooter, look after it properly:

• keep tyres inflated – it makes a big difference to speed and battery life
• replace old batteries – they lose charge over time
• regular lubrication – keeps everything running smoothly

It’s better to be safe and legal – and your scooter will last longer, too.

Want to find out more?

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ETA offers comprehensive mobility scooter insurance and breakdown cover. To learn more, call 0333 000 1234 to speak to one of our friendly advisers.

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