My bicycle’s been stolen – what happens now?

If you’ve been unfortunate enough to have a bicycle stolen, you’ll remember the feeling; disbelief as you stare at the empty space, anger at the ne’er-do-wells who are now riding your pride and worry over how quickly the bike can be replaced.

The sense of relief that you are covered against theft can be tempered by concern that the insurer will drag their feet, or try and wriggle out of the claim entirely, but according to the ETA their customers can have successful claims settled in as few as three days if the claim form is completed correctly.

The two most common causes of delayed cycle insurance claims are failure to provide proof of ownership of the cycle and the correct approved lock.

What do I need to provide as proof of ownership of my cycle?

What do I need to provide as proof of ownership of my lock?

What is an approved lock?

• Bikes up to the value of £250 require a lock rated Bronze by Sold Secure
• Bikes up to a value of £1500 require a lock rated Silver by Sold Secure

• Bikes with a value exceeding £1500 £1500 require a lock rated Gold by Sold secure

You can check your lock conforms to these requirements at www.soldsecure.com

Fully-comp cycle insurance

Cycle insurance from the ETA includes, amongst other things, new-for-old, third party insurance cover, personal accident cover, race event cover and if you suffer a mechanical breakdown, they will come out and recover you and your bike.

Find out more and get an instant, no obligation quote below.